Form of Payment: PayPal is our payment processor. We accept PayPal, Visa, Master Card, American Express and Discover Card as valid forms of payment.
When Payment is Charged: Your selected form of payment will be charged full amount of your order including all appropriate taxes and shipping fees instantly at the point you checkout. We do not preauthorize credit cards or PayPal accounts.
Order Cancellation: You must request a cancellation as soon as you can. Be advised, all orders are processed quickly into the warehouse system. Orders usually ship the same business day as they are received. Once an order as shipped, you cannot cancel the order. You may refuse the order upon delivery or request a return. If you return the item, you will be responsible for all return shipping costs and you will not receive a refund for the shipping of your order.
Refund Processing: Once your returned items have been received into our warehouse and inspected for damage as well as ensuring the items are in their original condition; you will receive a full refund for the purchase cost of your items. You will not receive a refund for any shipping charges unless we made an error. Depending on your financial institution, you can expect to see your refund within 10 to 15 days but no more than 30 days.
Damage Claims: If your order or part of your order arrives damaged, please contact us immediately so we can notify the carrier and file a damage claim. Make sure you keep all packaging materials for five business days after contacting us and a replacement will be sent to you.
The billing terms and conditions on this page are also included in our Terms and Conditions page which you certify you have read upon order checkout. Make sure you completely understand all terms and conditions and contact us with any questions before placing your order.